Working at Home a Win-Win for Staff Firms
The News Review:
- Working at Home a Win-Win for Staff Firms
- Green Your ffice
- Home > Business > Builder cuts revenue figure
- Home > Business > SET ends 3% up
Working at Home a Win-Win for Staff Firms
thestreet.com – Nov 29, 2007
He’s found many factors driving people to work from home — and driving companies to want to contract with those workers. In his first report in 2004 Loynd proposed a “confluence of factors” that would propel homeshoring. “Advancements in technology [and] improvements in Voice ver IP and broadband [make] it easier for people to work from home” says Loynd who predicts an estimated 20% annual growth rate in the number of homebased agents over the next five years. “The high price of oil which impacts the price of gas impacts commuters who are asked to drive to brick-and-mortar call centers. Loynd’s most recent report on the homeshoring industry notes that the crashing housing market could lead even more people to want to work from home… Another trend that both Houlne and Loynd have recognized is tiered call-center choices. Calls that require less intensive customer service may get routed to an offshore location but those that could make or break a customer relationship are sent to a homeshored agent. “The golden rule that 80% of the business comes from the top 20% of the customer base certainly factors into how you take care of those customers” says Houlne. “If it takes you two or three calls to resolve a transaction offshore because of the language barrier the cultural issue or the dialect issue then did you save money?”The Case StudyWhen Jonathan Congdon was searching for a call-center solution four years ago for his company.
Green Your ffice
Enterprise IT Planet – Nov 29, 2007
The savings kick in the moment that light is turned off. Green Your Transportation (or Ditch It Entirely)This is a controversial area between employers and employees. There is a huge push in the workforce lately and with good reason to allow users to work from home. If you allow employees to work from home you save electricity they would use for their PC monitors printers radios and any other personal electronics they may use while on the clock. You also save water from bathroom usage water for drinking coffee etc. Another benefit to allowing employees to work from home especially in the winter months is that you prevent them from bringing their sickness into the workplace and potentially cause more loss of productivity by making others in their work area sick as well. Videoconferencing instant messaging and a multitude of online collaboration tools have made working from home a reality for the approximately 44 million Americans that currently telecommute daily.
Home > Business > Builder cuts revenue figure
Nation Multimedia – Nov 29, 2007
Published on November 29 2007 However the company expects its sales revenue to leap 15 per cent next year as a result of the election. The company also expects a lower net loss for this year compared to a net loss of Bt81 million last year. ———–Dearer homesBuilt To Build a homebuilding firm yesterday announced an increase of 5 per cent for home construction in response to increases in prices of oil fuel and construction and building materials. The new rate will be affective from Saturday. ————–Cut-price fairsTo cushion the impact on consumers from higher living costs the Internal Trade Department will organise low-price fairs and dispatch more officially sponsored food kiosks into communities. Director-general Yangyong Phuangrach yesterday said the Commerce Ministry planned to launch many fairs for low-cost goods and food nationwide in a bid to lighten the burden on consumers. It hopes the fairs will also persuade manufacturers to slow down plans to increase retail prices.
Home > Business > SET ends 3% up
Nation Multimedia – Nov 29, 2007
The SET index closed at the day’s high at 844. Turnover was mederate at Bt22.
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